www.gba.georgia.gov
It is the goal of the Georgia Building Authority to provide Exceptional Customer Support. Use
this form to report your experiences with GBA Access Control, Cafeterias, Catering, Custodial, Landscape, Maintenance, Parking, Renovations/Construction, and Tenant Services.
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Type of Feedback:
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Program Area:
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Location:
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Location (Building/Floor):
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Date of Contact:
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Enter your comments:
We strive to be Ready, Willing, and Able to Serve.
Rate your Experience:
We strive to provide Processes and Systems that are Convenient and Timely.
Rate your Experience:
Staff Accessibility:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Staff Responsiveness:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Employee Helpfulness:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Employee Courteousness:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Employee Knowledge and Expertise:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Convenience of Services:
(Ease of Use, Hours of Operation, Location, Facilities...)
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Timeliness of Services:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Quality of Product:
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
CONTACT INFORMATION:
If you would like to be contacted regarding this matter, please select the preferred method and provide the applicable information below.
Name:
Address:
City:
State:
Zip:
Email:
Telephone#:
ext.
Information received will be used to address the customer support provided by GBA staff, systems, and processes. Anonymous reports are accepted.
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